{"id":2742,"date":"2025-04-03T18:08:46","date_gmt":"2025-04-03T18:08:46","guid":{"rendered":"https:\/\/hightoursegypt.com\/faq\/"},"modified":"2025-04-12T10:28:16","modified_gmt":"2025-04-12T10:28:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/hightoursegypt.com\/fr\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=\u00a0\u00bb.vc_custom_1551962634958{padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb3\/4&Prime; el_class=\u00a0\u00bbshadow\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1551962689467{padding-top: 20px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbFrequently Asked Questions (FAQ)\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_toggle title=\u00a0\u00bb1. What types of tours do you offer?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]We offer a variety of tours, including cultural, historical, adventure, luxury, group, private, and customized experiences.[\/vc_toggle][vc_toggle title=\u00a0\u00bb2. How do I book a tour?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]You can book a tour through our website, by phone, or by visiting our office. We recommend booking in advance, especially during peak travel seasons.[\/vc_toggle][vc_toggle title=\u00a0\u00bb3. Do I need to pay in full when booking?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]A deposit is required to secure your booking, with full payment due before the tour date. Payment options include credit\/debit cards, bank transfers, and cash (for select tours).[\/vc_toggle][vc_toggle title=\u00a0\u00bb4. Can I customize my tour itinerary?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Yes! We offer customizable tours to match your interests, schedule, and budget. Contact us to create a personalized experience.[\/vc_toggle][vc_toggle title=\u00a0\u00bb5. What should I pack for my tour?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]Packing recommendations depend on the destination and type of tour. Generally, we suggest comfortable clothing, walking shoes, sun protection, and a camera. Specific recommendations will be provided upon booking.[\/vc_toggle][vc_toggle title=\u00a0\u00bb6. Do I need a visa for the tour?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"1134\" data-end=\"1328\">Visa requirements vary by nationality and destination. We can provide guidance, but it\u2019s your responsibility to obtain the necessary visa before travel. <\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb7. Are vaccinations required for my trip?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"1330\" data-end=\"1518\">Some destinations may require or recommend vaccinations. Check with your healthcare provider or local health authorities before traveling. <\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb8. What is your cancellation policy?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"1520\" data-end=\"1619\">Our cancellation policy varies by tour. In most cases: <\/p>\n<ul data-start=\"1620\" data-end=\"1821\">\n<li data-start=\"1620\" data-end=\"1692\">Cancellations made <strong data-start=\"1641\" data-end=\"1651\">X days<\/strong> before the tour receive a full refund.<\/li>\n<li data-start=\"1693\" data-end=\"1745\">Cancellations within <strong data-start=\"1716\" data-end=\"1726\">X days<\/strong> may incur a fee.<\/li>\n<li data-start=\"1746\" data-end=\"1821\">No-shows or last-minute cancellations may not be eligible for a refund.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb9. Do you provide airport transfers?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"1823\" data-end=\"1848\">Yes! We offer airport pickup and drop-off services for select tours. Please inform us in advance if you need transportation.<\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb10. Will there be a guide on my tour?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"2021\" data-end=\"2197\">Yes, all our tours include professional, experienced guides who provide insights about the destinations and assist with logistics.<\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb11. What languages do your guides speak?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"2199\" data-end=\"2416\">Our guides primarily speak English, but we also have guides fluent in Arabic, French, Spanish, and other languages. Please request your preferred language when booking.<\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb12. Is food included in the tour?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"2418\" data-end=\"2575\">Many of our tours include meals. Check the specific tour details to see if breakfast, lunch, or dinner is provided.<\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb13. What happens if the weather is bad on the day of the tour?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"2577\" data-end=\"2799\">For minor weather issues, tours usually proceed as planned. However, in extreme conditions, we may reschedule or offer a refund\/alternative experience.<\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb14. Do you offer group discounts?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p data-start=\"2840\" data-end=\"2993\">Yes! We provide special rates for large groups, corporate bookings, and special events. Contact us for details.<\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb15. How do I leave feedback or a review?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1741991360461{margin-bottom: 20px !important;}\u00a0\u00bb]<\/p>\n<p data-start=\"2995\" data-end=\"3137\">We appreciate feedback! You can leave a review on our website, Google, or social media pages.<\/p>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bb16. How do I contact customer support?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1741991374085{margin-bottom: 20px !important;}\u00a0\u00bb]<\/p>\n<p data-start=\"2995\" data-end=\"3137\">You can reach us via phone, email, or live chat on our website for any inquiries or assistance.<\/p>\n<p>[\/vc_toggle][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime;][vc_single_image image=\u00a0\u00bb2623&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/hightoursegypt.com\/fr\/forfait-voyage\/\u00a0\u00bb]<div class=\"widget widget-sidebar \"><h2>Explore our latest tours<\/h2><ul class=\"small-list\"><li data-tour-id=\"3112\" class=\"tour_item \"><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/tour-test\/\" title=\"tour test\"><figure><div class='promo-ribbon '><span>Hot offer<\/span><\/div><img fetchpriority=\"high\" decoding=\"async\" width=\"400\" height=\"300\" src=\"https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1-400x300.webp\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"Alexandria Extension\" title=\"Qaitbay Citadel (1)\" srcset=\"https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1-400x300.webp 400w, https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1-300x225.webp 300w, https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1-1024x768.webp 1024w, https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1-768x576.webp 768w, https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1-1536x1152.webp 1536w, https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1-600x450.webp 600w, https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/11\/Qaitbay-Citadel-1.webp 1920w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure><\/a><div class=\"details hide-description hide-rating hide-address \"><div class='item-header'><h3><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/tour-test\/\" title=\"tour test\">tour test<\/a><\/h3><\/div>\t\t<div class=\"item_price\" style=\"display:none\">\n\t\t\tFrom\t\t\t\t\t\t<span class=\"price\">\n\t\t\t\t<em>\n\t\t\t\t\t\t\t\t<span class=\"curr\"><\/span>\n\t\t\t\t<span class=\"amount\"><\/span>\n\t\t\t\t\t\t\t\t<\/em>\n\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t<div class='actions'><a href='https:\/\/hightoursegypt.com\/fr\/tour\/tour-test\/' class='gradient-button edit-entity'  data-id='3112'  title='Book now'>Book now<\/a><\/div><\/div><!--\/\/details--><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/tour-test\/\" class=\"overlay-link\"><\/a><\/li><li data-tour-id=\"2067\" class=\"tour_item \"><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/land-cairo-luxor-aswan-cairo-11-days-10-nights\/\" title=\"Land of Pharaohs\"><figure><img decoding=\"async\" width=\"400\" height=\"300\" src=\"https:\/\/hightoursegypt.com\/wp-content\/uploads\/2017\/05\/1-400x300.png\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" title=\"1\" \/><\/figure><\/a><div class=\"details hide-description hide-rating hide-address \"><div class='item-header'><h3><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/land-cairo-luxor-aswan-cairo-11-days-10-nights\/\" title=\"Land of Pharaohs\">Land of Pharaohs<\/a><\/h3><\/div>\t\t<div class=\"item_price\" style=\"display:none\">\n\t\t\tFrom\t\t\t\t\t\t<span class=\"price\">\n\t\t\t\t<em>\n\t\t\t\t\t\t\t\t<span class=\"curr\"><\/span>\n\t\t\t\t<span class=\"amount\"><\/span>\n\t\t\t\t\t\t\t\t<\/em>\n\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t<div class='actions'><a href='https:\/\/hightoursegypt.com\/fr\/tour\/land-cairo-luxor-aswan-cairo-11-days-10-nights\/' class='gradient-button edit-entity'  data-id='2067'  title='Book now'>Book now<\/a><\/div><\/div><!--\/\/details--><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/land-cairo-luxor-aswan-cairo-11-days-10-nights\/\" class=\"overlay-link\"><\/a><\/li><li data-tour-id=\"1882\" class=\"tour_item \"><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/hot-air-ballon\/\" title=\"Hot Air Balloon\"><figure><div class='promo-ribbon '><span>Hot offer<\/span><\/div><img decoding=\"async\" width=\"400\" height=\"300\" src=\"https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/01\/hot-ballon-400x300.png\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" title=\"hot-ballon\" \/><\/figure><\/a><div class=\"details hide-description hide-rating hide-address \"><div class='item-header'><h3><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/hot-air-ballon\/\" title=\"Hot Air Balloon\">Hot Air Balloon<\/a><\/h3><\/div>\t\t<div class=\"item_price\" style=\"display:none\">\n\t\t\tFrom\t\t\t\t\t\t<span class=\"price\">\n\t\t\t\t<em>\n\t\t\t\t\t\t\t\t<span class=\"curr\"><\/span>\n\t\t\t\t<span class=\"amount\"><\/span>\n\t\t\t\t\t\t\t\t<\/em>\n\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t<div class='actions'><a href='https:\/\/hightoursegypt.com\/fr\/tour\/hot-air-ballon\/' class='gradient-button edit-entity'  data-id='1882'  title='Book now'>Book now<\/a><\/div><\/div><!--\/\/details--><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/hot-air-ballon\/\" class=\"overlay-link\"><\/a><\/li><li data-tour-id=\"2811\" class=\"tour_item \"><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/barchot-trip\/\" title=\"Barchot Trip\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"300\" src=\"https:\/\/hightoursegypt.com\/wp-content\/uploads\/2025\/01\/Barchot-Trip-400x300.png\" class=\"attachment-thumbnail size-thumbnail wp-post-image\" alt=\"\" title=\"Barchot-Trip\" \/><\/figure><\/a><div class=\"details hide-description hide-rating hide-address \"><div class='item-header'><h3><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/barchot-trip\/\" title=\"Barchot Trip\">Barchot Trip<\/a><\/h3><\/div>\t\t<div class=\"item_price\" style=\"display:none\">\n\t\t\tFrom\t\t\t\t\t\t<span class=\"price\">\n\t\t\t\t<em>\n\t\t\t\t\t\t\t\t<span class=\"curr\"><\/span>\n\t\t\t\t<span class=\"amount\"><\/span>\n\t\t\t\t\t\t\t\t<\/em>\n\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t<div class='actions'><a href='https:\/\/hightoursegypt.com\/fr\/tour\/barchot-trip\/' class='gradient-button edit-entity'  data-id='2811'  title='Book now'>Book now<\/a><\/div><\/div><!--\/\/details--><a href=\"https:\/\/hightoursegypt.com\/fr\/tour\/barchot-trip\/\" class=\"overlay-link\"><\/a><\/li><\/ul><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=\u00a0\u00bb.vc_custom_1551962634958{padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb3\/4&Prime; el_class=\u00a0\u00bbshadow\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1551962689467{padding-top: 20px !important;background-color: #ffffff !important;}\u00a0\u00bb][vc_custom_heading text=\u00a0\u00bbFrequently Asked Questions (FAQ)\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb][vc_toggle title=\u00a0\u00bb1. What types of tours do you offer?\u00a0\u00bb style=\u00a0\u00bbround\u00a0\u00bb color=\u00a0\u00bbchino\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb]We offer a variety of tours, including cultural, historical, adventure, luxury, group, private, and customized experiences.[\/vc_toggle][vc_toggle title=\u00a0\u00bb2. How do I book a tour?\u00a0\u00bb [&hellip;]<\/p>\n","protected":false},"author":427,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2742","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/pages\/2742","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/users\/427"}],"replies":[{"embeddable":true,"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/comments?post=2742"}],"version-history":[{"count":6,"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/pages\/2742\/revisions"}],"predecessor-version":[{"id":2761,"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/pages\/2742\/revisions\/2761"}],"wp:attachment":[{"href":"https:\/\/hightoursegypt.com\/fr\/wp-json\/wp\/v2\/media?parent=2742"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}